Crestron TPMC-10-DSW Instalační příručka stáhnout pdf (Strana 18)

Docking Assembly for TPMC-10 Crestron TPMC-10-DSW

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further

assistance is required, please contact a Crestron customer service representative.

TPMC-10-DSW Troubleshooting

TROUBLE POSSIBLE CAUSE CORRECTIVE ACTION

Incorrect numeric code

was entered.

Enter the correct numeric code. TPMC-10-DSW

does not unlatch

touchpanel.

Cresnet power is not

connected.

If the green LED is off, locate cause

and restore power.

Touchpanel battery

does not charge.

The touchpanel is not

properly docked.

Verify that the green LED is on if the

touchpanel is docked. Make sure the

touchpanel is properly seated.

The Enter button

and numeric button

backlighting is not

on.

Backlighting is turned off

in the program.

Modify the program to enable

backlighting. Adjust brightness as

necessary.

TPMC-10-DSW

does not latch

touchpanel.

The latch adjusting screw

is not set properly.

Refer to Step 10 of installation

procedures on page 8 for details.

The “Dock Open”

digital output join

remains low when

the touchpanel is

locked into place.

The latch adjusting screw

is not set properly.

Refer to Step 10 of installation

procedures on page 8 for details.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this

guide, please take advantage of Crestron's award winning customer service team by

calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].

For assistance in your local time zone, refer to the Crestron website

(http://www.crestron.com/) for a listing of Crestron worldwide offices.

You can also log onto the online help section of the Crestron website to ask

questions about Crestron products. First-time users will need to establish a user

account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of

the TPMC-10-DSW, additional information and programming examples may be

made available as manual updates. These updates are solely electronic and serve as

intermediary supplements prior to the release of a complete technical documentation

revision.

Check the Crestron website periodically for manual update availability and its

relevance. Updates are identified as an “Addendum” in the Download column.

14 • Docking Assembly for TPMC-10: TPMC-10-DSW Operations and Installation Guide - DOC. 6400

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